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Terms and conditions

1. Legal Status

1.1 Jurisdiction

The online casino operates under the jurisdiction of Anjouan, Union of the Comoros, and is governed by the relevant laws and regulations, including an Anjouan gambling licence.

2. Registration and Login Process

2.1 Step-by-Step Process

Users seeking to register an account must select the "Join Now" option and provide personal and contact details, create a password, accept the terms and conditions, and privacy policy. Users must complete any additional email, phone, or identity confirmation that may be requested.

2.2 Is KYC/ID Verification Required

Account verification processes may include proofs of age, identity, and ownership of the payment method. Verification is required prior to withdrawal requests.

2.3 Terms of registration

Users must be at least 18 years of age or of a higher legal age applicable to the player’s jurisdiction. Users are restricted to one account per individual and are required to utilize account recovery options rather than create duplicate accounts.

3. Games and Software Providers

3.1 Top Games

The online casino offers a variety of games including, but not limited to, Gates of Olympus, Big Bass Splash, Joker’s Jewels, Book of Dead, and Legacy of Dead.

3.2 Software Providers

The games are provided by industry-recognized software developers, including Play’n GO, Evolution, Betsoft, and Blueprint Gaming.

3.3 Total Game Count

There are more than 13,000 games available, with selection subject to variation based on player location and provider availability.

3.4 Game Categories

Game categories available include slots, live casino, card games, game shows, crash games, and arcade games. Examples of table-game options include Bac Bo, Hi-Lo, and Multihand Blackjack Pro 2.

4. Bonuses and Promotions

4.1 Welcome Bonus

New users may be entitled to a 300% welcome package applicable to the first three qualifying deposits.

4.2 Process of activation for Welcome Bonus

To activate the welcome bonus, users must open the promotion, select or activate the offer, input any code provided with that offer, and confirm the promotion before making a deposit. The bonus balance or promotion status will reflect the awarded bonus after the payment is processed.

4.3 Wagering Requirements

The 24-hour Welcome Cashback offer does not carry any wagering requirements. However, this exemption does not apply to the three-deposit welcome package.

4.4 Recurring Promotions

The casino offers ongoing promotional features including achievements, a rewards wheel, referral bonuses, and access to a rewards shop.

4.5 Cashback Offers

The 24-hour Welcome Cashback promotion provides users with 30% cashback, serving as a separate alternative to the deposit-based welcome package.

4.6 Free Spins Bonuses

Users can redeem spins for selected games through the rewards shop, with points-based costs, spin values, and specific redemption conditions.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

The VIP program includes various rewards such as exclusive VIP benefits, achievement prizes, wheel prizes, redeemable spins, and physical items available in the rewards shop.

5.2 Loyalty Program Description

Players can redeem loyalty points in a designated shop for both game-related rewards and physical items. Redemption prices are set in points rather than cash.

5.3 Loyalty Program Rules

Each item in the rewards shop will have its own points cost and specific reward conditions. Free spin redemptions may have game-specific spin values.

6. Payment Methods and Banking Terms

6.1 Deposit Methods

The online casino accepts multiple fiat payment methods, including Interac, Apple Pay, Google Pay, Neteller, Skrill, Paysafecard, Visa, and Mastercard, along with instant banking. Cryptocurrency options available include Bitcoin, Ethereum, Tether, Litecoin, Solana, TRON, and USD Coin. Accepted account currencies include USD, EUR, AUD, and CAD.

6.2 Withdrawal Methods

Withdrawal requests are initiated within the banking section of the user’s account. Players must select their desired payout option and follow provided transaction instructions.

7. Key Terms and Conditions

7.1 Bonus Terms

The welcome package, comprising a 300% bonus, applies only to the first three qualifying deposits. The 30% cashback offer carries no wagering requirements and is distinct from the deposit bonus.

7.2 Deposit Limits

Players may set their own deposit limits for daily, weekly, and monthly periods through the "My Profile" section under "Limits."

7.3 Account Restrictions

Players are required to use their own identity and a payment method registered in their name. Account recovery procedures should be utilized for existing accounts rather than creating additional accounts.

8. Mobile and Technical Features

8.1 App Availability

Accessing the casino via mobile devices does not require a specific app download from the app store. Compatible devices and browsers provide an option to add a web app to the home screen.

8.2 Mobile Browser Optimization

The casino can be accessed through mobile browsers, allowing users to utilize the same account used for desktop play.

8.3 Process of registration on mobile

To register via mobile, users must open the casino in a mobile browser, select "Join Now," complete the required registration form, and fulfill any confirmation requests. Existing accounts are also accessible via mobile.

9. Security and Fair Play

9.1 SSL & Encryption Standards

All transmitted personal data is protected using SSL encryption to ensure the security and confidentiality of users.

9.2 Customer Support

Customer support is available through channels including live chat and support tickets, providing assistance for user inquiries.

9.3 Support Availability

Live chat support operates continuously, offering assistance around the clock.

10. Responsible Gambling Features

10.1 Tools

The online casino provides responsible gambling tools within the "My Profile" section under "Limits." This includes options for setting deposit, wagering, and loss limits. Deposit limits can be established for daily, weekly, and monthly durations. Cool-off periods can range from 24 hours to several weeks. Self-exclusion options are available for periods of 1, 3, 6, or 12 months, as well as for permanent exclusion.